CIVIL LITIGATION ASSOCIATE
Todd & Weld LLP seeks an associate to join its civil litigation group. Candidates should desire to develop an active trial practice and be eager to take responsibility for a varied caseload with significant client contact.
Todd & Weld is regularly engaged in significant pro bono and public interest work. We actively support our attorneys in providing high-caliber legal representation to those in need and contributing to the firm's legacy of community service and civil rights advocacy. We encourage candidates who are passionate about using their legal skills to advance the public interest to apply.
REQUIREMENTS:
- 3-5 years of experience in civil litigation, with a focus on complex commercial litigation preferred
- Excellent writing, research, and interpersonal skills
- Outstanding academic credentials
- Experience practicing in Massachusetts state and federal courts
- Desire to develop an active trial practice and manage a diverse caseload with substantial client interaction
- Admission to practice in Massachusetts
We are an Equal Opportunity Employer and value diversity in our workplace.
Target annual salary for this position is commensurate with relevant experience: $146,000 - $164,000.
Please submit your cover letter, resume, and writing sample below:
FAMILY LAW ASSOCIATE
Todd & Weld LLP, seeks an associate with approximately 3-5 years of experience in complex family law and possible probate litigation. Candidates must have excellent writing ability, financial acumen, analytical and interpersonal skills, and experience practicing in Massachusetts Probate and Family Courts. Candidates should desire to support and develop an active trial practice and be eager to take responsibility for a varied caseload with direct contact with clients, courts, experts, and other counsel.
REQUIREMENTS:
- 3-5 years of experience in complex family law and possible probate litigation
- Excellent writing, research, and interpersonal skills
- Outstanding academic credentials
- Candidates must be admitted to practice in Massachusetts
We are an Equal Opportunity Employer and value diversity in our workplace.
Target annual salary for this position is commensurate with relevant experience: $146,000 - $164,000.
Please submit cover letter, resume, and writing sample below:
LEGAL ASSISTANT - CIVIL LITIGATION
Todd & Weld LLP is seeking a highly talented Legal Assistant to support our fast-paced Civil Litigation Group. The ideal candidate will bring a strong knowledge of the litigation practice and the ability to provide administrative support throughout the lifecycle of the case.
RESPONSIBILITIES:
Knowledge of federal and state court filings and e-filing. Assist with trial preparation by organizing discovery/documents, preparing exhibits, pleadings binders and scheduling witnesses. Understanding of 9A/Rules & Procedures. Coordinate service of process and hand-deliveries.
Maintain attorney's calendar by planning and scheduling conferences with clients, opposing counsel and experts. Schedule depositions, court dates, and conferences as well as monitoring and responding to emails. Assist with travel arrangements.
Document management: Knowledge of preparation of discovery. Scan, upload and distribute case documents. Manage paper and electronic filing adhering to firm-established guidelines.
Initiate client intakes, run conflicts, prepare engagement letters and open matters through the firm’s workflow system.
REQUIRED QUALIFICATIONS & COMPETENCIES:
- High school diploma or equivalent; Associate or Bachelor's degree preferred
- Team player with 3+ years’ experience as a litigation legal assistant
- proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Knowledge of Document Management System, Workflow, Timekeeping and Billing Software
- Excellent organizational skills with ability to prioritize and multitask effectively
- Strong written and verbal communication skills and attention to detail and accuracy
- Flexibility & Adaptability: Able to adjust priorities quickly and handle changing demands\Accountability: Takes ownership of tasks and follows through to completion
- Confidentiality: Demonstrates integrity and discretion when handling sensitive information
- Professionalism: Maintains a positive attitude and professional demeanor at all times
- Initiative: Proactively identify needs and takes action to address them
WORK ENVIRONMENT:
This position operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Occasional overtime may be required during peak periods.
We are an Equal Opportunity Employer and value diversity in our workplace.
Target salary for this position is commensurate with relevant experience: $60,000 - $100,000.
Please submit resume below:
OFFICE SERVICES MANAGER
Todd & Weld LLP is seeking a Office Services Manager leads the firm’s office services, hospitality, records, and workplace support functions with a client-service mindset. This hands-on leader ensures attorneys, legal assistants, clients, visitors, and professional staff receive responsive, accurate, discreet, and solutions-oriented support in a fast-paced litigation environment. The Manager builds trusted relationships across the firm, develops and coaches the Office Services team, establishes service standards and efficient procedures, and remains accountable for follow-through on requests that affect client matters, court deadlines, meetings, trials, and daily operations.
KEY RESPONSIBILITIES:
Client Service & Stakeholder Relationships
- Serve as the primary relationship manager for Office Services, partnering proactively with legal assistants, attorneys, paralegals, administrative leaders, and other professional staff to understand needs, set expectations, communicate status, and deliver reliable solutions
- Establish and model service standards emphasizing responsiveness, professionalism, discretion, accuracy, urgency, and ownership; monitor service quality and promptly address issues with service delivery
- Anticipate and coordinate support for client meetings, depositions, mediations, hearings, trials, internal firm events, visitors, and other high-priority activities
- Build effective working relationships with building management, security, messengers, caterers, equipment providers, records vendors, and other external partners while maintaining accountability for service delivery
- Maintains a security stance that trains front office personnel of procedures as it relates to client, visitor and other visitors. Works as needed with legal assistants for possible high charged client negotiations or other such situations
- A member of the firm’s safety and security committee. Offers insight into office safety and communicates areas that need improvement
Team Leadership & Employee Development
- Lead, schedule, coach, and develop Office Services personnel; create clear roles, coverage plans, workflows, and performance expectations that support consistent service
- Provide structured onboarding, cross-training, regular check-ins, timely feedback, recognition, and annual performance reviews; identify individual development goals and succession or backup needs
- Partner with Human Resources on performance management, employee relations, training plans, and engagement initiatives, fostering a respectful, collaborative, accountable, and continuous-learning culture
- Create opportunities for team members to expand skills, improve judgment, assume ownership, and contribute ideas that strengthen the client and employee experience
Records & Information Management
- Oversee the lifecycle of physical records and coordinate with the IT team any electronic records processes, including intake, indexing, labeling, retrieval, circulation, archiving, off-site storage, return, transfer, and approved destruction
- Work closely with attorneys, legal assistants, and administrative leaders to maintain complete, accurate, secure, and readily retrievable client and firm paper records in accordance with retention schedules, legal holds, confidentiality obligations, and firm procedures
- Maintain reliable inventories, audit trails, destruction approvals, and vendor documentation; promptly investigate and escalate missing files, exceptions, or control concerns
- Train employees on records procedures and recommend improvements that reduce risk, increase consistency, and support efficient matter management
- Work with the Executive Director to evaluate contracts and acceptable service levels of off-site records companies
Office, Hospitality, and Litigation Support Operations
- Maintains Maptician or other such databases to manage front of house scheduling, maps, directories and service requests
- Ensure that team members are properly handling incoming and outgoing mail (including overnight packages), implementation of procedures to assure timely pick-up and delivery, including the daily mail delivery to attorneys and staff and distribution of newspapers, periodicals and other materials, as requested
- Proactive support of attorneys preparing for trial, including creating procedures to ensure that all courtroom equipment and demonstratives are ready and transported to court
- Provide copy, scan and other litigation support services to attorneys and professional staff. Make decisions with regard to the use of outside copy vendors where necessary so that copy jobs are completed on a timely basis
- Oversight of café and pantry areas, as well as conference rooms to ensure that these areas are kept neat and that required supplies are well stocked
- Oversight of firm provided weekly meals and other special requests due to other on-site events. Adhere to food quantity and budget controls
- Order office supplies and maintain inventory at proper levels with oversight on budget controls
- Oversight of personnel charged with the regular review and stocking of convenience centers. Maintain lists and checklists of materials and schedules of stocking
- Provide support for office moves and under the direction of the Executive Director, support related functions for office renovations/relocations
- Principle liaison with vendor re: maintenance of copiers and printers
- Work with Executive Director to research and make recommendations regarding purchase/lease of copy machines and other equipment, such as fax and postage machines
- Maintenance and upkeep of other office equipment including postage machine, fax machines, transcribers, courtroom equipment, and office furniture. Ensure sufficient postage is maintained at all times
- Coordinate with vendors
- Provide timely reporting to the Executive Director on service levels, staffing, records, vendor performance, risks, and operational issues; recommend practical solutions and follow through to resolution
- Prepare Office Services budget for annual review; track expenses spending stays within budget. Review and enter into the firm’s accounting software all vendor invoices for processing
- Act as the liaison with building staff for maintenance, security and other requests.
- Other duties and responsibilities, as requested
REQUIRED QUALIFICATIONS:
- Six to ten years of progressively responsible experience in Office Services, facilities, hospitality, records, or a related professional-services function, including supervisory experience. Law firm experience—particularly within a litigation practice—is strongly preferred. Demonstrated success leading service teams, developing employees, managing competing priorities, and supporting professionals in a confidential, deadline-driven environment is required
- Excellent written and verbal communication, relationship-building, coaching, problem-solving, and organizational skills. Strong client-service orientation, sound judgment, emotional intelligence, discretion, and follow-through.
- Proficiency with Outlook and Excel and working knowledge of the Microsoft Office suite are required; familiarity with document or records management systems is preferred.
- The role requires the ability to use tools for basic office maintenance and lift up to 25 pounds. A bachelor’s degree is preferred, or an equivalent combination of education and relevant experience.
OTHER PREFERRED SKILLS & FOCUS:
- Service leadership and stakeholder partnership
- Employee coaching, development, and accountability
- Records stewardship, confidentiality, and risk awareness
- Urgency, prioritization, and calm execution under pressure
- Operational excellence and continuous improvement
- Vendor, budget, and resource management
WORK ENVIRONMENT:
This position operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
We are an Equal Opportunity Employer and value diversity in our workplace.
Target salary for this position is commensurate with relevant experience: $85,000 - $100,000.
Please submit resume below:
IT SUPPORT SPECIALIST
The IT Support Specialist is a highly service-oriented, end-user-focused technology professional responsible for providing responsive, practical, and calm technical support to attorneys, paralegals, accounting personnel, and professional staff in a complex litigation law firm. This role requires strong people skills, sound judgment, urgency, and the ability to shift priorities quickly while troubleshooting software, hardware, connectivity, remote access, business-related software, accounting systems, and litigation-related technology needs. The ideal candidate is approachable, patient, discreet, and able to translate technical issues into clear solutions that keep employees productive and client matters moving forward.
KEY RESPONSIBILITIES:
End-User Support and Service Delivery
- Provide responsive first- and second-level technical support to attorneys, paralegals, accounting personnel, and administrative staff by phone, email, remote session, ticketing system, and in person
- Triage, prioritize, and resolve support requests involving hardware, software, printers/scanners, mobile devices, connectivity, VPN, Microsoft 365, document management, video conferencing, remote access, and business applications, applying appropriate urgency for court deadlines, client deliverables, filings, depositions, and trial preparation
- Communicate clearly and respectfully with users of varying technical skill levels, providing practical explanations, status updates, and follow-through until issues are resolved
- Escalate complex or urgent issues to senior IT staff, vendors, or managed service providers while maintaining ownership of user communication and resolution tracking
Law Firm, Administrative, and Litigation Technology Support
- Support firm applications and workflows related to document management, time entry, billing, accounting, financial reporting, expense/payment processes, document routing, eDiscovery, transcript review, case preparation, trial presentation, and secure file sharing
- Assist with technology needs for hearings, depositions, mediations, client meetings, war rooms, conference rooms, and trial preparation, including audiovisual, printing, scanning, and remote participation tools
- Maintain discretion and confidentiality when supporting users, devices, systems, and data connected to sensitive client matters
Systems, Accounts, and Operations
- Assist with onboarding, role changes, equipment setup, account provisioning, access changes, and offboarding for employees
- Support Windows workstations, laptops, mobile devices, printers, peripherals, Microsoft 365, Active Directory/Entra, security tools, and approved SaaS applications
- Assist with routine server, network, endpoint, patching, asset inventory, and SaaS administration tasks as directed
- Document support requests, troubleshooting steps, resolutions, and recurring issues to improve the IT knowledge base, user experience, and service consistency
Training, Collaboration, and Continuous Improvement
- Provide patient, practical coaching to employees on firm technology, cybersecurity practices, collaboration tools, and efficient workflows
- Partner with HR, firm leadership, and IT colleagues on training and development needs that support user adoption and the firm’s learning environment
- Participate in IT projects, software rollouts, upgrades, testing, vendor coordination, and change management activities
- Stay current on legal technology tools, cybersecurity practices, and support methods relevant to a professional services environment
PREFERRED QUALIFICATIONS:
- 2–4 years of experience in help desk, desktop support, or end-user technology support, preferably in a law firm, professional services, litigation support, or other deadline-driven environment
- Strong troubleshooting skills, with the ability to diagnose issues quickly, ask effective questions, prioritize competing requests, and determine practical next steps
- Service-oriented, patient, professional, and composed when supporting users under pressure or responding to business-critical technology issues
- Clear written and verbal communication skills, including the ability to explain technical concepts to non-technical users and provide timely status updates
- Proficiency supporting Windows, Microsoft 365, Outlook, Teams, Office applications, laptops, desktops, printers/scanners, mobile devices, peripherals, remote access, and common connectivity issues
- Familiarity with Active Directory, Entra ID, user permissions, networking fundamentals, endpoint security, SaaS administration, and related access-management tasks
- Ability to support accounting, administrative, and legal users with business applications, reporting workflows, billing or financial support requests, printing/scanning needs, and time-sensitive operational issues
- Experience using ticketing systems and maintaining clear documentation of requests, troubleshooting steps, resolutions, follow-up, and escalations
- Demonstrated discretion, sound judgment, and respect for confidential client, firm, and user information
- Ability to work independently, collaborate effectively, and build trusted relationships with attorneys, staff, vendors, and IT colleagues
CORE COMPETENCIES:
Success in this role requires a service-first mindset, calm professionalism, excellent follow-through, sound judgment, and the ability to support employees with patience and urgency. The IT Support Specialist must be comfortable working in a fast-paced legal environment where priorities can change quickly, and technology issues may affect client service, court deadlines, filings, depositions, or trial preparation.
- Customer service and relationship-building
- Clear communication with technical and non-technical users
- Urgency, responsiveness, and ownership
- Prioritization and adaptability in a deadline-driven environment
- Discretion, confidentiality, and professional judgment
- Attention to detail and strong documentation habits.
- Collaborative problem-solving and continuous improvement
WORK ENVIRONMENT:
- This position operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets
We are an Equal Opportunity Employer and value diversity in our workplace.
Target salary for this position is commensurate with relevant experience: $65,000 - $80,000.
Please submit resume below:
CLIENT SERVICE ASSISTANT
Todd & Weld LLP is seeking a highly motivated team player with excellent communication skills, organization, and takes pride in ensuring excellent client service. This role will be responsible for greeting clients, coordinating conference room services, and performing administrative duties in a professional office setting.
KEY RESPONSIBILITIES:
- Coordinating conference room scheduling and resource needs (meals, AV) including room set up
- Answering and directing incoming calls and inquiries
- Ensures incoming front desk deliveries are properly tracked and delivered
- Managing guest services for in person meetings
- Coordinates building related requests such as maintenance, HVAC etc.
- Maintains conference rooms and reception area in good order including before/after meeting review and stocking of office supplies
- Supports the legal assistants in indexing and archiving records for off-site storage
ADDITIONAL RESPONSIBILITIES (as needed):
- Maintains database of all off-site and onsite storage records
- Supports the Office Services Manager with the processing of invoices
- Prioritizing assignments with minimal direction
- Other responsibilities as needed
REQUIRED QUALIFICATIONS:
- Client service focus orientated individual
- Knowledge of MS Office software (Outlook, Excel, PowerPoint), with the ability to learn new software and workflows
- Demonstrates close attention to detail, punctuality, initiative, and self-motivation.
- Ability to handle sensitive matters and maintain confidentiality
- Ability to work well in a demanding and fast-paced environment
- Moderate physical effort and ability to lift 25 pounds
- Some flexibility to adjust hours and work the hours necessary to meet operating and business needs - this position requires a 9 a.m. to 6 p.m. schedule with an hour break
PREFERRED EXPERIENCE & EDUCATION:
- Associate degree or higher preferred
- Minimum of 1-3 years in a hospitality or professional service industry
- Experience working with legal professionals or in a law firm is preferred
WORK ENVIRONMENT:
This position operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
We are an Equal Opportunity Employer and value diversity in our workplace.
Target salary for this position is commensurate with relevant experience: $58,000 -$65,000.
Please submit resume below:
